Cookie Policy
This Cookie Policy explains how Snugpetmat (hereinafter referred to as “the Company,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on our website, snugpetmat.com.
We are committed to protecting your privacy in compliance with applicable global data protection frameworks, including the EU and UK General Data Protection Regulation (GDPR), United States federal and state privacy legislations, and the United Arab Emirates Federal Decree-Law No. 45 of 2021 on Personal Data Protection.
- What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites function efficiently, improve browsing experiences, and provide operational reporting data to the website owners. - How We Use Cookies
We use cookies to operate our online store, understand visitor engagement, and facilitate secure transaction processing. These cookies fall into two primary categories:
Essential Cookies: These are strictly necessary to enable core website functionality, such as secure user authentication, shopping basket management, and billing operations. Without these cookies, the website cannot function correctly.
Non-Essential Cookies: These include analytical, performance, and preferences cookies that allow us to understand how visitors interact with our storefront, enabling us to optimise user experience. We only deploy non-essential cookies after receiving your explicit consent.
- User Choice and Consent Mechanics
We respect your autonomy regarding data tracking. When you first visit our website, a clear cookie consent banner will be displayed.
Explicit Opt-In: Non-essential cookies are disabled by default. We will only deploy non-essential cookies onto your device if you proactively select the “Accept” button on our cookie banner.
Freedom of Choice: You are under no obligation to accept non-essential cookies. You can manage, alter, or revoke your consent preferences at any time via your browser settings or by contacting us directly. Refusing non-essential cookies will not restrict your access to purchasing our pet mat products.
- Data Retention and Storage Duration
Cookies have distinct lifespans based on their operational purpose. We strictly limit the retention periods of data collected via tracking technologies in alignment with UAE, European, and United States legal standards:
Session Cookies: These are temporary cookies used to track your progress through the checkout and maintain your basket contents. They are deleted automatically from your device as soon as you close your web browser.
Persistent Cookies: These cookies remain on your device to remember your site preferences and regional language selections for subsequent visits. To ensure regulatory compliance, these cookies are retained for a limited duration and expire automatically within 12 months, unless they are manually cleared from your browser cache beforehand.
- Third-Party Cookies and Secure Processing
To facilitate standard commercial operations, certain elements of our website rely on trusted third-party service providers.
Transaction Processing: We utilise independent, professional infrastructure to manage merchant services. Specifically, third-party analytical and operational cookies associated with our financial infrastructure are handled directly by Stripe. These cookies are deployed to verify identity, monitor operational status, mitigate transactional risks, and prevent unauthorised account activities.
Data Controller Status: These third-party entities act as independent data controllers regarding the specific functional cookies they deploy. They process data in accordance with their respective privacy and regulatory frameworks.
- Managing Your Cookie Settings
Most modern web browsers allow you to control cookie deployment through their internal preference menus. You can configure your browser to reject all cookies, accept only essential cookies, or notify you when a new cookie is set.
Please note that disabling essential cookies may impact the technical functionality of our checkout system and prevent the successful completion of orders.
- Corporate Contact and Information
For any enquiries regarding this Cookie Policy or our data management practices, please contact our administrative team using the verified corporate details below:
Brand Name: Snugpetmat
Address:
فيلا رقم 629 – ملك محمد خليفه علي بو عديل المهيرى – بردبي – ام سقيم الاولى
Phone:
+971 600525553
Email:
mat@snugpetmat.com